Verizon Customer Service Representative Job at Cedrus Management, Passaic, NJ

cVAraU5TMUx6Y200REtGa0IvKzl0UmhvdEE9PQ==
  • Cedrus Management
  • Passaic, NJ

Job Description

At Cedrus Management, we’re proud to support some of the most recognized names in telecommunications — including Cedrus Management, a leader in connectivity and innovation. As we continue to expand our footprint throughout the [REGION] area, we’re looking for a confident, customer-focused professional to join our growing team as a Cedrus Management Customer Service Representative .

In this role, you’ll become a key point of contact for new and existing Cedrus Management customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. Whether you're answering service questions or helping someone select the right package for their needs, your goal will always be to deliver value, build trust, and strengthen long-term relationships.

If you’re someone who thrives in a fast-paced, people-first environment and is looking to grow within a company that truly invests in its team, we’d love to meet you.

What You’ll Do:

  • Interact directly with Cedrus Management customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product
  • Provide expert guidance on Cedrus Management’s latest offerings, promotions, and service packages
  • Troubleshoot and resolve customer concerns with clarity, professionalism, and efficiency
  • Participate in daily team briefings and ongoing training sessions to stay informed on updates and client expectations
  • Collaborate with teammates to meet individual and team-based service and performance goals
  • Maintain full compliance with all Cedrus Management standards, safety protocols, and customer service procedures

What We’re Looking For:

  • Previous experience in customer service, retail, or sales (1–3 years preferred)
  • Strong communication and problem-solving skills
  • Ability to build rapport quickly and tailor solutions to customer needs
  • Eagerness to learn, adapt, and grow in a team environment
  • Reliable and self-motivated with a results-driven mindset
  • High school diploma or equivalent (Bachelor’s degree is a plus but not required)

Job Tags

Full time,

Similar Jobs

RTI International

Bilingual Field Interviewer - Part-time Job at RTI International

 ...Travel time and mileage is fully reimbursable. Project Details RTI International is seeking part-time Bilingual Field Interviewers to work on the National Survey on Drug Use and Health (NSDUH) , a government-sponsored research study that has been conducted... 

UPMC

ACLS, CPR Instructor Job at UPMC

Make a Life-Saving Impact - Join UPMC as an ACLS/CPR Instructor!UPMC is seeking a dedicated ACLS/CPR Instructor to support our life-saving education programs. This role (16 hours/week) works from 8:00 a.m. to 4:30 p.m., typically weekdays with occasional flexibility needed... 

Top Level Promotions

Office Support Assistant Work from Home Job at Top Level Promotions

 ...Work from Home Data Entry & Office Administration Flexible Remote Role About the Job We are seeking organized and motivated...  ...opportunity is ideal for beginners who want to gain practical experience with digital records, office tasks, and online research while... 

Hometown Insurance Center

Licensed Insurance Producer Job at Hometown Insurance Center

 ...Job Description Job Description We are looking for a motivated, relationship-driven Licensed Insurance Producer to join our growing team. You won't just be "selling" policies, you will be a consultant for local families and business owners, educating them on risks... 

Simpson Housing

Maintenance Supervisor - Auden Job at Simpson Housing

 ...award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Maintenance Supervisor - Auden Apartment Homes (a Luxury 325-unit mid-rise community located in the Atlanta suburb of Vinings) Atlanta, GA...