Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues. Training Mentoring with an experienced Frontline consultant that includes active listening and hands on training. Formal classroom instructional training in various Hardware solutions. Requirements Associate degree or equivalent in related field~^~Strong customer service skills~^~Analytical thinker~^~Troubleshooting and problem solving skills~^~Oral and written communication skills Benefits Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. Salary:
Job Description The Optum family of businesses is seeking a Behavioral Health Therapist to join our team in Bristol, CT. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone. The therapist is...
...as a Welder, where you'll play a vital role in the production of bridge girder components. This position involves a combination of welding, fabricating, and assembly operations, requiring precision, attention to detail, and the ability to meet high production demands. You...
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...coding updates, and other information for claim appeals. Completes billing and collection processes and prepares for distribution to... ...equivalent combination of education/related experience: Preferred Medical billing and collections experience: Preferred Essential...
...Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Claims Adjuster - Workers Compensation (REMOTE- Midwest State Jurisdiction Exp needed) Are you looking for an opportunity to join a...