Job Description

Job Description

Workers Compensation Claims Assistant

Job Title: Workers Compensation Claims Assistant

Company: INVO Claims Administrators

Location: Oak Ridge, TN/ Full-Time

INVO Claims Administrators is seeking a diligent and detail-oriented Workers Compensation Claims Assistant to join our dynamic team. This role is essential in supporting the claims department and ensuring a smooth and efficient process for managing workers' compensation claims. The ideal candidate will possess exceptional organizational skills and a passion for delivering outstanding service to our clients.

What you will do:

• Assist in the preparation and processing of workers' compensation claims, ensuring timely and accurate submission.
• Communicate with relevant parties, including employees, healthcare providers, and insurance companies, to gather necessary documentation and information.
• Maintain comprehensive and organized claim files in accordance with company standards and regulatory requirements.
• Support claims adjusters in investigating claims by collecting statements and additional evidence when needed.
• Respond to inquiries from claimants and other stakeholders, providing informative and accurate information.
• Conduct data entry and maintain updated records in the claims management system.
• Monitor claim progress and provide regular updates to claimants and relevant team members.
• Assist in identifying opportunities for process improvement within the claims department.

Qualifications:

• High school diploma or equivalent; an associate’s or bachelor’s degree in business administration or a related field is advantageous.
• Previous experience in an administrative or assistant role, with a focus on claims processing, is preferred.
• Strong proficiency in Microsoft Office Suite, particularly Word and Excel.
• Excellent communication and interpersonal skills for effective collaboration with team members and external stakeholders.
• Strong attention to detail and the ability to handle sensitive and confidential information.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Familiarity with workers' compensation laws and regulations is a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and holiday schedule.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.

Join our team and contribute to providing exceptional service to our clients while enhancing your skills and career. We are an equal opportunity employer and welcome applications from all qualified candidates.

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Compensation details: 35000-45000 Yearly Salary

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