Job Description

If interested, please email Ian Ostberg @iostberg@alexandertg.com with a current resume and upcoming availability. Senior Salesforce Business Analyst - Boston, MA *Candidates must be local to Boston - requires 3 days/week onsite* What You’ll Do: Business analysis Partner with stakeholders across sales, client service, finance, operations, and technology Lead discovery sessions to understand pain points, workflows, and business needs Translate complex requirements into clear user stories and functional specifications Facilitate workshops and drive consensus between cross-functional teams Create wireframes, process diagrams and documentation to support solution design Serve as a trusted advisor and communicate technical concepts in business terms Salesforce administration Manage user provisioning, roles, profiles, permission sets, and sharing settings Configure standard and custom objects, fields, page layouts, Lightning pages, and record types Build and maintain automations (Flows, Process Builder, validation rules, approval processes) Handle data imports/exports, mass updates, and develop reports/dashboards Maintain sandbox environments, oversee release deployments, and perform regular platform audits Solution design Design secure, scalable, and high-performing solutions on Salesforce Sales Cloud Develop and maintain design diagrams, data models, and system integration plans Partner with internal data teams to ensure alignment on all inbound and outbound data flows Assess new Salesforce features and recommend adoption plans that align with business goals Guide the technical direction of Salesforce projects from ideation through delivery Governance and continuous improvement Promote system and data governance through clear standards and documentation Identify areas for process improvement, automation, and cost reduction Serve as the internal expert on Salesforce best practices, change management and release cycles Stay up to date with Salesforce releases and ecosystem trends, sharing insights with teams Provide hands-on support and training to help teams use Salesforce effectively Skills You Bring: 6+years of hands-on Salesforce administration experience Strong knowledge of Salesforce declarative tools and configuration best practices Demonstrated experience with Salesforce Lightning Experience including Lightning App Builder, Screen Flows, Record-triggered Flows, and Scheduled-triggered flows Experience with conditional logic and object model concepts Proven ability to analyze business problems and deliver effective Salesforce based solutions Strong stakeholder engagement, workshop facilitation and documentation skills Excellent verbal and written communication. Able to influence, negotiate, and manage expectations If interested, please email Ian Ostberg @iostberg@alexandertg.com with a current resume and upcoming availability.

ATG456

*MONATG*

Job Tags

Similar Jobs