Job Description

*Service Technician*

_Department:_ Service

_Reports to:_ Service Manager or Location Manager

_Supervises__*:*_ None

*Purpose*

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned equipment such as John Deere, Caterpillar, New Holland, Case IH, Bobcat farm and construction equipment.

*Responsibilities*

* Performs repairs and maintenance on all makes and models of equipment
* Maintains current knowledge of all brands offered as well as competitive products
* Maintains a clean work area and performs work in a neat and orderly fashion
* Completes all reports and forms required in conjunction with work assignments
* Accounts for all time within DMS and for all material used in performing assigned duties
* May perform diagnosis and repair in the field
* Interacts in a positive and respectful manner with customers and fellow employees
* Participates in John Deere training programs required for the development of skills and knowledge
* Actively assists in recruiting service work
* Shares knowledge and skills with other company technicians
* Maintains and promotes a safe work environment. Demonstrates understanding of and ability to follow all safety rules and regulations in performing work assignments
* Performs other duties as assigned

*Experience, Education, Skills and Knowledge*

* 2+ years of professional experience performing service repairs in a business setting or certificate/diploma from a recognized program
* Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures
* Significant knowledge of mechanical, electrical, and hydraulic systems used in the repair of Diesel engines, turf equipment and handheld power equipment
* Ability to operate vehicles and equipment used for diagnostic purposes
* Ability to use a forklift/skid loader, forklift certification preferred
* Proficient oral and written communication skills
* Basic Service Technician certification preferred
* Must have an adequate toolset to perform job responsibilities
* Pay based on experience

*Benefits*

* Medical (3 plans to choose from)
* Dental
* Vision
* Short-term Disability
* Long-term Disability
* $15,000 Company paid Life Insurance
* Additional voluntary Life Insurance
* 401k (up to 4% Company match)
* Holidays
* PTO Bereavement Leave Paid Community Volunteer Day
* HSA (Health Savings Account)
* Employee Assistance Program
* Virtuewell (24/7 365 video or phone treatment non-emergency option)
* Critical Illness Insurance
* Accident Insurance
* Tool and Equipment Reimbursement
* Professional Development Assistance
* Bonus Program

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Job Type: Full-time

Pay: $22.00 - $38.00 per hour

Work Location: In person

by Jobble

Job Tags

Hourly pay, Full time, Temporary work,

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