Region Crisis Management Coordinator Job at Segula Technologies, Herndon, VA

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  • Segula Technologies
  • Herndon, VA

Job Description

Job Description

Job Description

Company Description

Segula Technologies is a global engineering and consulting leader, delivering innovative solutions across aerospace, automotive, energy, rail, and life sciences . With a presence in over 30 countries and headquartered in France, we drive technological innovation, optimize industrial performance, and support clients throughout the entire product lifecycle.

In the aerospace sector , we work closely with leading OEMs , providing expertise in design, manufacturing, testing, and project management to help solve complex engineering challenges while championing sustainability and innovation .

Job Description

This is a temporary (contract) position with no fixed duration and may be extended or shortened based on business needs. Contractors are employed by a third-party vendor and assigned to the organization.

In this role you will liaise with crisis management teams (CMTs) and business stakeholders from all entities and affiliates in North America to ensure that crisis management team members are prepared to respond to various crises. You’ll support the sharing of information with the regional stakeholders, such as the Regional Crisis Management Team (CMT), Security, Facilities, etc. You’ll also support the deployment of the Prepared at Airbus program in the region.

Your Working Environment:

The Washington, D.C. metro area is home to multiple offices: In our nation’s capital you will find the Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!

Your Challenges:

Primary Responsibilities:

The Crisis Management Coordinator is responsible for supporting the implementation and improvement of all phases of Crisis Management preparedness and response in North America.

Support CM Governance (30%)

The jobholder's responsibilities are to:

  • Maintain up-to-date information of CMTs in the region, including Site Crisis Management Officers (SCMOs), CMT members and the CM database;
  • Work closely with SCMOs to ensure compliance requirements are being met related to CMT manuals, CMT member training, drills, exercises, Local Crisis Center Checks, and CMT activations;
  • Understand the CM methods, procedures and supporting materials for a consistent assessment of crisis management compliance for all CMTs in North America during exercises, simulations and live activations, initiate After Action Reports;
  • Follow up on CM corrective actions assigned to CMTs;
  • Understand Crisis Management Risks in the ERM (Enterprise Risk Management) tool.
  • Understand the Family Care Program methods, procedures and assist with the development and implementation of the Family Care Program within the region.

Regional Crisis Management Meetings, Trainings, Exercises, Activations (30%)

The jobholder is supporting the organization and preparation of regional crisis management and Family Care meetings, workshops, trainings and real-world activations:

  • Propose and collect topics to be discussed and / or presented during crisis management meetings and workshops;
  • Assist and present information during crisis management/Family Care meetings and workshops;
  • Assist with crisis management/Family Care trainings; become an Internal Trainer;
  • Assist with post training, exercise and activation administrative tasks, such as developing after action/lessons learned reports;
  • Support, or participate, as needed, in crisis management exercises and activations as a CMT Specialist or observer;
  • Support, or participate, as needed, in Family Care exercises and activations.

Crisis Management Awareness and Communication (30%)

The jobholder supports the deployment of the Crisis Management culture within North America:

  • Support and communicate program expectations to CM team members and stakeholders through development and delivery of presentations;
  • Propose and deliver Crisis Management awareness content such as Prepared @ to affiliates in the region;
  • Promote Crisis Management culture with respect to all employees;
  • Become proficient in the Emergency Mass Notification tool: provide training to new users, suggest ways to improve procedures and templates.

Evaluate current events and their potential impact to Affiliates (5%)

The jobholder is supporting the organization in assessing potential crisis situations affecting affiliates in the region:

  • Assess crises and potential crises in the region using open source resources and/or internal tools;
  • Assess potential impact to affiliates and trigger partner action as needed;
  • Work with stakeholders, such as HR, Finance, IM, and Legal to address risk concerns.

Additional Responsibilities (5%)

  • Support IM in cyber resilience;
  • Collaborate with Product Safety;
  • Other duties as assigned.
Qualifications

Your Boarding Pass

Requirements

  • Bachelor’s degree.
  • Minimum of 2 years of experience in Crisis Management, Emergency Management, or Emergency Response.
  • Solid understanding of crisis or emergency management methodologies.
  • Experience with crisis risk analysis, preparation, and response processes.
  • Knowledge of regulatory compliance requirements and contractual policies.
  • Strong organizational, time management, leadership, and strategic thinking abilities.
  • Proven ability to analyze and solve complex problems, identifying solutions that create positive outcomes for all stakeholders.
  • Experience conducting business impact analyses and vulnerability assessments.
  • Ability to research and remain up to date on relevant state/federal laws and industry best practices.
  • Willingness to travel up to 10% domestically and internationally.
  • Must be authorized to work in the United States without the need for current or future visa sponsorship.
  • Excellent written and verbal communication skills in English.

Preferred Qualifications

  • Master’s degree.
  • At least 2 years of program management experience.
  • Familiarity with crisis and emergency management exercises.
  • Knowledge of business continuity planning.
  • Professional certifications such as Certified Business Continuity Professional (CBCP) or Disaster Recovery Institute International (DRI) certification.
  • Crisis Management certification (AEM or CEM).
  • Proficiency with Google Workspace tools (Docs, Sheets, Slides, Drive, Meet), with the ability to create professional-quality documents and presentations.
  • Fluency in additional languages such as French, German, or Spanish.

Physical Requirements

  • Work location: approximately 60% onsite.
  • Vision: Adequate to read computer screens, identify individuals, and support normal workplace interactions.
  • Hearing: Sufficient to participate in conversations, meetings, and respond to safety alerts or alarms.
  • Speaking: Able to clearly communicate in person and through electronic means, and present information to groups of varying sizes.
  • Carrying: Occasionally able to carry up to 20 lbs (9 kg) during training or operational activities.
  • Lifting: Occasionally able to lift up to 30 lbs (14 kg).
  • Pushing/Pulling: Capable of pushing or pulling objects in office and operational environments.
  • Sitting: Able to sit for extended periods when working at a computer or attending meetings.
  • Squatting/Kneeling: Occasionally required to access items stored on lower shelves.
  • Standing: Able to remain standing for extended periods during presentations or training.
  • Travel/Mobility: Able to travel both domestically and internationally, sometimes on short notice or for extended periods.

Note: U.S. work authorization is required for this role. Visa sponsorship is not available.

Additional Information

  • All your information will be kept confidential according to EEO guidelines.

Job Tags

Temporary work, For contractors, Work at office, Local area,

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