Job Description

The Property Recoveries Analyst functions as a key reviewer of billing and recovery setup. This role is accountable for validating the accuracy, completeness, and compliance of work performed by internal teams and third-party vendors, ensuring alignment with lease terms, contractual obligations and system standards. The Property Recoveries Analyst will also perform accrual analysis, variance identification, and maintains comprehensive documentation to support billing integrity and operational efficiency. In addition, this role supports internal teams by addressing billing-related questions and clarifying documentation. Key Responsibilities: Review of recovery setup and maintenance deliverables for accuracy, completeness, and alignment with lease terms. Facilitate any required modifications determined during the review directly with the offshore team. Responsible for the review of billing deliverables from the offshore team and internal sources to ensure compliance with system standards and documentation protocols. Instructing the offshore team of any required changes determined during the review and interpretation of the lease language. Validate rebill corrections and ensure supporting documentation is accurate and complete. Maintain pursuit notes and CAM/Tax Notes for audit and historical reference. Perform month over month, quarter over quarter and year over year recovery analytics, identifying material variances; determining necessary setup adjustments and oversee resolution tracking to ensure accuracy. Analyze site level recovery leakage, collaborating with cross-functional teams including Property Management, Property Insurance and the Tax Department. Leverage financial and operational data to identify root causes of leakage at specific sites and develop actionable insights to support recovery optimization and compliance with the lease. Contribute to the documentation of all updates and SOPs. Help to identify opportunities for system improvements, collaborate with the IT department to implement solutions, and conduct thorough testing to ensure successful deployment. Train and mentor the offshore team on daily activities and process improvements. Collaborate with internal teams to support issue resolution and process improvements. Respond to internal billing-related inquiries and provide documentation or clarification as needed. Qualifications: Bachelor’s degree in Accounting or equivalent. At least 3 years of experience in property accounting, lease administration, or real estate operations. Familiarity with MRI and Salesforce preferred. Understanding of lease recovery and billing processes. Must have strong attention to detail and documentation accuracy, analytical and reconciliation skills. Must have effective communication and collaboration. Must be able to manage priorities and meet deadlines.

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