Job Description

We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.

Key responsibilities include:

• Perform patient registration, including verifying demographic and insurance information
• Ensure accurate data entry into the Electronic Medical Record (EMR) system
• Verify insurance eligibility and benefits, including managed care plans
• Collect co-pays and provide patients with necessary documentation
• Maintain knowledge of health insurance requirements, authorizations, and referrals
• Apply medical coding standards including ICD-9 and CPT-4 where applicable
• Answer incoming calls and provide prompt, professional responses
• Work collaboratively with clinical and administrative staff to ensure patient flow
• Maintain compliance with HIPAA and other healthcare regulations

Qualifications:

• High School Diploma or GED (Required)
• Minimum of 3 years clerical experience in a medical office setting (Required)
• Data entry skills of at least 4,500 keystrokes per hour
• Knowledge of medical coding (ICD-9, CPT-4)
• Strong understanding of health insurance benefits and requirements
• Excellent customer service and effective communication skills
• Proficiency in telephone and computer usage, including keyboarding
• Experience using EMR systems (Required)
• Familiarity with managed care insurance plans (Required)

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors

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