IMMEDIATE SUPERVISOR Supervisor of Infrastructure Services
GENERAL FUNCTION
The Network Analyst is part of the Information Management Services Division (IMSD), which is
responsible for all aspects of technology in Milwaukee County. The Network Analyst assists in
designing, implementing, and maintaining the networks by managing network IP addresses,
communicating network information and requirements to connect hosts onto the network, and
installing, upgrading, and maintaining network routers, switches, firewalls, wireless access
points, wireless controllers, other network devices and servers. The Network Analyst works with
vendors to research emerging technologies and diagnose and resolve network problems. The
Network Analyst utilizes multiple tools to monitor the network to ensure optimum performance
and to assist in troubleshooting issues. The Network Analyst maintains internet links, works with
other Information Services units, faculty, and staff in the integration, maintenance, and problem
resolution of network services, maintains documentation and database information, and works
with Procurement Services in the preparation and evaluation of bid specifications for network
hardware and software.
MINIMUM ACCEPTABLE QUALIFICATIONS
Education: A bachelor’s degree is required. An equivalent combination of years of experience
and education may be considered for substitution of educational requirements.
Experience: One to three year(s) of computer networking infrastructure experience is required.
Wireless technology experiences desired.
Skills: The ability to follow technical instructions, both verbal and written is required. The ability
to solve network-related problems by using diagnostic techniques and protocols is required.
Effective verbal and written communication skills are required. The ability to maintain
confidentiality regarding information processed, stored, or accessed by the networks is required.
A thorough understanding of network protocols including TCP/IP and networking equipment
including routers, switches, and wireless system is required. Familiarity with backbone and Wide
Area networking (WAN) components, wiring infrastructures, VPNs, Layer 2 and 3 networking
protocols, multicast, firewalls, DHCP, DNS, IP address management and network monitoring
software is preferred.
Effort: Requires working at computer workstations for extended periods of time and requires
regularly lifting and carrying objects weighing up to twenty-five pounds and occasionally up to
fifty pounds. Requires sufficient mobility to replace networking equipment and connect cables in
ceilings and wiring centers which may require climbing ladders and working in confined spaces.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Scout and map the entirety of the Milwaukee Count Zoo wireless infrastructure.
2. Document an inventory of all devices and list product type, model, function, vendor, etc., per
location.
3. Create a depository of images depicting the technologies present across the Zoo
4. Review network diagrams and define IP schemes, current configuration protocols, and
connectivity
5. Define and associate devices, applications to the various vendor technologies present at the
Zoo – JCI- Gateway “POS” etc. etc. Assures the University's networking requirements are
met with the highest level of performance and reliability by assisting the Supervisor of
Infrastructure Services in maintaining the hardware and software components of the
University’s networks.
6. Contributes to the overall success of Information Services by performing all other essential
duties as assigned.
SUPERVISION
The Network Analyst is supervised by the Supervisor of Infrastructure Services. Position will not
have any direct reports.
Top Skills & Years of Experience:
1 to 3 years' experience with
- Wireless networks
- Excellent documentation skills
- Works independently and asks questions when needed
Nice to Have Skills:
- Excellent communication skills
- Ability to engage the business leaders in a non-technical conversation
- Excellent presentation skills
Project Details: Scout all the buildings at the Zoo. Document an inventory of all devices and list product type, model, function, vendor, etc., per location. Create a depository of images depicting the technologies present across the Zoo. Review network diagrams and define IP schemes, current configuration protocols, and connectivity. Define and associate devices, applications to the various vendor technologies present at the Zoo – JCI- Gateway “POS” etc. etc.
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