Job Description

Overview

Maintenance Technician I responsible for assisting with maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.

Location

Rowe Vinings Atlanta, GA

What We Offer

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and a paid volunteer day
• Comprehensive, affordable medical coverage, and company?paid dental and vision coverage for all full?time, regular associates
• 401(k) with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company?paid employee assistance, mental health, and wellness programs

Requirements

• 13 years of maintenance experience (apartment maintenance experience preferred)
• Troubleshooting and problem?solving skills
• Basic budgeting or business finance skills helpful
• Refrigeration certification (type?2 or universal) or obtain one within the first 90 days of employment
• Valid drivers license free from major moving violations and dependable transportation

Physical Requirements

• Use various hand tools and test equipment
• Bend, stoop, and kneel for extended periods of time
• Push and pull up to 300 lb on wheels
• Lift up to 50 lb
• Climb ladders up to 40 ft in height
• Use a hand?truck

Responsibilities

• Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.)
• Respond to and resolve emergency maintenance requests after business hours (weeknights, weekends, and holidays)
• Prepare vacant apartments to make rent ready
• Perform preventative maintenance work
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment, appliances, etc.
• Interact directly with residents
• Maintain logbooks and databases; enter service requests and status updates into database
• Assist in monitoring contractors work performance
• Support the Service Manager in meeting budget responsibilities
• Follow and promote company policies and procedures
• Make customer service a priority
• If no housekeeper, perform light cleaning duties (clean models, club houses, leasing office, empty trash, clean grounds and amenity areas, etc.)
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in clean, orderly, and working conditions

Customer Service Responsibilities

• Wear a clean and neat uniform at all times (including nights and weekends, if applicable); personal appearance must be clean and neat at all times, according to PAC policy
• Communicate with residents and prospects in a manner consistent with PACs standards
• Read and/or listen to resident requests/complaints
• Receive resident complaints in a calm, open, and professional manner
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
• Deliver newsletters, correspondence, etc., to residents apartments
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager

Special Physical Requirements

• Move appliances between apartment units using a hand truck up to 3 flights of steps; appliances can weigh 75 lb to over 300 lb
• Move commercial laundry room machines (120300 lb) for repair and preventative maintenance
• Move or transport various building materials weighing several pounds to over 300 lb for occasional building structure repairs
• Perform maintenance on special equipment (exercise equipment, gas grills, golf carts, car washes, amenity areas, security gates); functions often require lifting over 100 lb
• Perform resident service functions or upgrades (install lighting or ceiling fans) using a step ladder while lifting

EEO Statement

PAC is an equal?opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to, veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations; if you need an accommodation to complete the application process, please email talent@revantage.com .

Seniority Level

Associate

Employment Type

Full?time

Job Function

Management and Manufacturing

Job Tags

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