IT Service Desk Technician
Pay from $24 to $30 per hour with significant growth and earning potential!
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician. Bring your skills to an industry leader that runs one of the largest e-commerce sites in the U.S.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Hours: Sunday - Thursday, 6 AM to 2:30 PM
Position Responsibilities
Provide support and troubleshooting for desktop, laptop and data center hardware / software issues.
Create incident tickets to document issues and route tickets to appropriate support group.
Handle major IT incident management to quickly resolve issues that impact the business.
Support IT operations including system saves and restores, AS400 IPLs, server reboots, off-site tape storage and report generation and distribution.
Conduct user account set-up, security maintenance and systems monitoring.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
3+ years of experience as IT Service Desk Technician or Data Center Operator.
Experience with incident, change and problem management in a multi-location data center.
Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site caf and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-SR1
#CORP
(#IN-PPITL3)
...Job Description Overview We are a multi-service home services HUB company, seeking a skilled and dedicated Appliance Technician to join our appliance repairs division team. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of...
...Job Description Mid-Level Designer Location: Milford, CT Job Type: Freelance (one week) ONSITE ONLY $35-$40/hour IMMEDIATE NEED! We're seeking a talented Mid-Level Designer to freelance for one week with our client, an experiential-centered company in...
...We are looking for safe and courteous Class A truck drivers with a minimum of 2 years of tanker experience. We offer competitive pay, good benefits and... ...possible ( Find ways to conserve resources, including fuel, to benefit the business ( Serve as a brand advocate...
...About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company...
...Job Description Job Description Overview We are seeking a reliable and dedicated Box Truck Driver to join our 2nd shift team in Whippany, NJ. As a Box Truck Driver, you will play a crucial role in ensuring the timely and safe delivery of goods. If you enjoy driving...