Job Description

About Us

At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges.

From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.

Key Responsibilities

• Video Surveillance & Access Control:

• Desktop / Laptop Support & License Management:

• MDM & Device Management:

• Account & User Management:

• Video Conferencing & Office A/V Systems:

• Budget & Vendor Management:

• Security & Compliance:

• Network & Connectivity:

• Incident & Risk Management:

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent practical experience.

• 5+ years of progressive experience in IT infrastructure and operations management.

• Demonstrated experience with account provisioning and identity management systems (e.g., Google Workspace, JumpCloud, AWS, etc.).

• Strong understanding of zero-trust security principles, endpoint security, and network security best practices.

• Experience managing A/V systems (Zoom, conference room tech, digital signage) is a plus.

• Familiarity with industry compliance requirements (e.g., SOC2, ISO) and the implementation of related policies.

• Excellent problem-solving, communication, and leadership skills.

• Proven budget management and vendor negotiation experience.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

• Options for medical, dental, and vision coverage for employees and dependents (for US employees)

• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

• 401(k) with 3% company matching

• Unlimited PTO

• Daily catered lunches in our San Francisco office

At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential. 

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.

Compensation

$144.5K – $170K • Offers Equity • Offers Bonus

We determine fair compensation for each position by considering market rates, qualifications, experience, and location.

This job posting reflects a salary range based on different levels within the position, which are primarily determined by location. Your interview performance will help us determine your base salary offer within this range.

Keep in mind that salary is just one piece of Hayden's total compensation package. We also offer equity and a company-wide bonus plan. Additional benefits are shared as part of this job posting.

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