IT Help Desk Technician II (Springfield) Job at Confidential, Springfield, MO

cmZhbk1TaEp3TXU1QUtsdkEvKzl2aDV1c0E9PQ==
  • Confidential
  • Springfield, MO

Job Description

Job Summary:
We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests.

About CSI:

CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun

Salary: $55,000 - $65,000 annually. This is an onsite position.

Responsibilities:

  • Prioritize assigned helpdesk tickets and respond quickly to customer needs.
  • Respond to and resolve escalated technical support tickets from Level 1 technicians.
  • Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals.
  • Provide support for Windows, macOS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools).
  • Assist with user]]>

Job Tags

Part time, Remote work,

Similar Jobs

OneTouch Direct

Inside Sales Representative - Verizon Job at OneTouch Direct

 ...our vibrant team. As a leading provider of contact center solutions, we pride ourselves on delivering exceptional service to our clients and their customers. In this role, you will utilize your sales skills to connect with customers, present products and services, and... 

Lowes Foods

Assistant Bakery Manager FT Wilmington NC Job at Lowes Foods

Join Lowe's Foods in Wilmington as a full-time Assistant Bakery Manager and become a key player in driving an inviting and engaging bakery experience in alignment with our brand's commitment to freshness and local produce. You will play a pivotal role in leading a team... 

TechDigital Corporation

Dynamics 365 Full Stack Developer (.NET) and Power Apps Expertise Job at TechDigital Corporation

 ...Dynamics 365 Full Stack Developer (.NET) And Power Apps Expertise Key Responsibilities: Dynamics 365 Development: Design, develop, and customize solutions within Microsoft Dynamics 365 CRM and ERP platforms, including configuration, advanced customizations, and... 

Kelly Services

13506 - Industry Specialist - Oil & Gas and Chemical Manufacturing Job at Kelly Services

 ...will change lives. The Engineering SolutionsAccount Executive is accountable for: Responsibilities: Focus within the Oil & Gas and Chemical Manufacturing engineering vertical As an experienced seller in your vertical industry of focus, youll solve our prospects... 

National Laboratory of the Rockies

Postdoctoral Researcher - Polymer Science Job at National Laboratory of the Rockies

 ...Postdoctoral Researcher - Polymer Science Location: CO - Golden | Position Type: Postdoc (Fixed Term) | Hours Per Week: 40 Posting...  ...Pay for Equal Work Act, a potential new employees salary history will not be used in compensation decisions. Benefits Summary...