IT Help Desk Student Technician Job at Mercer University, Macon, GA

cXZ5aU1peE55ODI4RGFKdEJmS3dzaDlq
  • Mercer University
  • Macon, GA

Job Description

IT Help Desk Student Technician

Join our IT Client Support Services team to provide technical assistance to faculty, staff, students, and administrators at Mercer University. Your responsibilities include helping users with tech issues, maintaining records of reported problems, and supporting computer hardware and software. Strong communication, customer service, and tech skills are essential. Gain valuable experience in IT support and make a positive impact on our university community. Apply now and be part of our tech-savvy team!

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills with the ability to support faculty, staff, and students who have a wide range of technical proficiency
  • Complete a in person panel interview
  • Submission of a one-page resume upon request Cover letter is not required

Desirable Qualifications:

  • Previous experience in providing technical support or IT help desk assistance
  • Previous experience in a call center or customer service environment
  • Familiarity with Windows, MacOS, Linux, Microsoft Office
  • Enthusiasm for technology and staying up-to-date with industry trends
  • Willingness to take initiative and propose innovative solutions
  • Problem-solving skills and the ability to remain calm under pressure
  • Ability to work collaboratively in a team environment

Pay Rate: $10 per Hour

Scheduled Hours: 16

Start Date: 08/18/2025

End Date: 05/2/2026

Job Tags

Hourly pay, Work at office,

Similar Jobs

Kaiser Permanente

Pharmacy Assistant Job at Kaiser Permanente

 ...Job Summary: Provides public reception; sells pharmacy merchandise; transcribes information for prescription labels; assists pharmacist with clerical functions according to established procedures. Essential Responsibilities: Upholds Kaiser Permanentes Policies... 

REACH Beyond Domestic Violence Inc

Bilingual Community Advocate Job at REACH Beyond Domestic Violence Inc

 ...Resources that we offer include a 24-hour hotline, emergency shelter, support groups, legal advocacy, specialized childrens and family's...  ...(HRA), Dependent Care Account (DCA), employer paid Long Term Disability, employer paid Employee Assistance Program, employer paid life... 

Boly:Welch

Family Law Attorney Job at Boly:Welch

 ...Family Law Attorney Job Number: 31874 Salary: $110K-$130K DOE with high bonus potential Industry: Legal Must Haves ~4-10+ years of family law experience ~ Oregon State Bar membership ~ JD Your New Role This thriving boutique family... 

Zaxby's

Evening/Nighttime Cashier Job at Zaxby's

 ...for this position. Must be 18 years of age or older Ability to work a 20-40 hours per week Must be able to work Evening/Night shift Benefits: ~ FREE meals on the clock and 50% off meals off the clock ~ Team member recognition program ~ Team member referral... 

Orangetheory - Franchise #0213

Assistant Studio Manager Job at Orangetheory - Franchise #0213

 ...Serena Williams have in common? Answer : Each member of the pair makes the other stronger. Thats how it is with an Orangetheory Studio Manager and Assistant Studio Manager (ASM). Theyre a doublet, a duo, a dyad. And while the manager is ultimately in charge, without...