Guest Service Agent (Front Desk) Job at Legacy Hotel, Green Bay, WI

cHY2a05DaEF6c2l4QWFocEFQKyt2aHh1c1E9PQ==
  • Legacy Hotel
  • Green Bay, WI

Job Description

Legacy Hotel Guest Service Agent (Front Desk) Day & Night Shift Available Legacy Hotel is a locally owned and operated luxury boutique property designed with both hotel guests and the community in mind. We passionately serve each other and our guests with integrity-building trust while striving for excellence in all we do as we create unforgettable Legacy experiences. At Legacy, we encourage you to live life to the fullest, and add to your legacy, here. Legacy Hotel offers you a place to have experiences that are truly special. We are looking to add Front Desk / Guest Services Members to our team. This person will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position does require weekend work. Qualifications: As a Front Desk Agent, your responsibilities will include but are not limited to: Ensuring a delightful, seamless arrival and departure experience Encouraging day to day up-selling of guest accommodations Verifying all in-house guests and their status of arrival, departure, and payment Handling guest compliments, comments, observations and challenges in a timely manner and effectively achieving full guest satisfaction Communicating guest compliments, comments, observations and complaints to relevant departments and ensuring prompt and proper follow up Resolving any guest issues as quickly as possible Taking and cancelling guest reservations accurately Processing guest sales and room charges and payments accurately Legacy Hotel

Job Tags

Weekend work,

Similar Jobs

The CERES Group

Hedge Fund Accountant Job at The CERES Group

 ...become experts in the diverse business challenges of a global hedge fund. The team is comprised of creative problem-solvers and self-starters...  ...success. Responsibilities Portfolio valuation Management of multi-asset class, global trade settlement processes... 

The Boeing Company

Senior System Administrator Job at The Boeing Company

 ...disposition of servers and workstations to support the architecture. Provides problem resolution and technical support for delivery systems. Provide System Administrator, Windows Server, Administrator, Senior, Technical Support, Technology, Systems The Boeing Company

CGI

Backend Developer Job at CGI

Join to apply for the Backend Developer role at CGI .Position DescriptionCGI Federal is seeking a Backend Developer to support a Content Management System project. This multi-year initiative aims to modernize technology, infrastructure, design, and software for Legislative... 

Hays

UI/UX Designer Job at Hays

 ...Job Description Your New Role As a UI/UX Designer, you will be responsible for creating intuitive and engaging user experiences across various digital platforms. You will collaborate with cross-functional teams to design user interfaces that are both visually appealing... 

Mercy

Patient Care Associate (UAP) Course- Southeast College of Nursing Job at Mercy

 ...Position: Patient Care Associate Dept: Variety of Deparments - Mercy...  ...begin this class with little to no experience in healthcare. This training...  ...requirement of the Missouri Department of Health and Senior Services for Unlicensed Assistive Personnel (UAP)....