Job Description

Job Description

Job Description

Description:

POSITION OVERVIEW

As a Roofing Replacement or Repair Technician, you will be responsible for continuously providing high-quality results and representing the Guardian brand. Additionally, you will interact and engage with our customers providing exceptional service, care and concern for their project while adhering to Guardian policy. The Roofing Replacement/Repair Technician will be responsible for the full reconstruction of a roof as well as repairs that clients may identify while working collectively as a team.

KEY RESPONSIBILITIES

• Inspect customer’s homes and diagnose issues with roofing system
• Present findings to customer and educate on treatment requirements as well as answer any follow up questions about the issues and services
• Provide excellent customer service experience to home owners
• Become subject matter expert on Guardian’s warranty policies
• Demonstrated roofing experience.
• Successful history of safety standard adherence.
• Ability to manage high volume workload with competing and changing priorities.
• Knowledge of residential roofing system such as Composite, Shingle, Shake, Flat and Torch varieties.
• Ability to work from heights on roofs exposed to the elements.
• Willing to work evenings and weekends as necessary.

• Ability to perform assigned tasks daily through completion with a strong attention to detail.
• Valid driver’s license, clean motor vehicle record, and background check.
• Excellent verbal communication skills. Must be fluent in English.
• Must be able to work independently and adhere to appointment schedule
• Must not be afraid of heights or confined spaces
• Must be able to lift up to 30 lbs. regularly, repeated bending, climbing, kneeling
• Ability to work well with others.
• Perform work in accordance with job specifications and extensive safety guidelines.
• Maintain professional interaction with all customers.
• Must be able to pass pre-employment screening

LOCATION AND SHIFT

• You will be expected to report daily to Guardian's headquarters in Wilsonville, OR and will be dispatched to varying jobsites throughout the Puget Sound area
• Monday - Friday. Weekend availability as needed highly preferred
• 7:00am - finish

WHAT WE OFFER:

• Highly competitive Salary of $20-25/hr, PLUS additional compensation based on performance.
• Medical, Dental, Vision and Supplemental Insurance Plans.
• 100% paid accident insurance for all Guardian employees.
• Career growth and advancement opportunities.
• Tool stipend for field employees.
• FSA and 401K accounts.
• The extras:
  • $1,500 Employee referral bonus.
  • Pet-friendly office environment.
  • Employee appreciation events.
  • Company swag.
  • Excellent company culture, we celebrate the big and small wins as a team!

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. Guardian Roofing reserves the right to change, amend, add, delete and otherwise assign all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.

WHO WE ARE:

Founded in 2005, Guardian Operations (“Guardian”) is a trusted provider of roofing and gutter repair and replacement services for residential and light commercial customers across the Puget Sound and now, Portland. Known for our integrity, quality craftsmanship, and exceptional service, Guardian has become one of the top small businesses on the West Coast.

Guardian exclusively focuses on repair and replacement (no new construction), and we take pride in doing it right the first time. We employ over 130 dedicated team members and have grown by approximately 60% over the past five years thanks to our strong reputation and a highly experienced, long-tenured team.

In September 2024, we proudly opened the doors to our rapidly growing Portland branch. Since launch, this location has been surpassing performance goals and is quickly becoming a standout in our expansion efforts. Backed by Skylight Capital, we’re on a mission to double the size of our company over the next five years!

*Guardian is an equal opportunity employer. Our goal is to be an inclusive and equitable place to live, work, and play.*

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