Job Description

Location: Cleveland, OH Company: Unilux Brand Unilux Brand We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, helping to bridge the gap between our company and our clients. This is an excellent opportunity for individuals looking to start their career in communications, marketing, or public relations. Key Responsibilities Serve as the primary liaison between the company and its customers Handle inbound and outbound communication, including calls, emails, and social media inquiries Assist in the development of communication materials and strategies Gather customer feedback and report insights to improve services Maintain accurate records of customer interactions and inquiries Collaborate with team members to resolve issues and enhance customer experience Skills, Knowledge and Expertise Bachelor's degree in Communications, Marketing, or a related field preferred Strong verbal and written communication skills Ability to work effectively in a team-oriented environment Proficiency in Microsoft Office Suite and basic computer skills Excellent organizational and multitasking abilities Customer service experience is a plus, but not required Benefits Comprehensive health, dental, and vision coverage Paid time off, including vacation and sick leave Retirement savings plan with employer contributions Employee wellness programs and mental health support Professional training and development opportunities #J-18808-Ljbffr Unilux Brand

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