Job Description

Join to apply for the Call Center- Pharmacist Consultant role at Elevance Health . A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages new technologies and a strong, clinical-first lens to deliver member-centered, lasting pharmacy care. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid and Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance. Title: Call Center Pharmacist Consultant Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions. Work Hours: Monday - Friday, 12:00 pm – 8:30 pm EST. Build the Possibilities. Make an extraordinary impact. Call Center Pharmacist Consultant is responsible for supporting disease management programs and physician care plans through drug therapy evaluation and consultation for program participants. How You Will Make an Impact Provide evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate. Assess member compliance with plan through direct contact with members and their physicians. Determine potential barriers to compliance and identify solutions to overcome barriers. Ensure that members understand appropriate use of current prescriptions. Review medications with physicians when therapies do not meet national standards and counsel physicians around alternative medications. Serve as a resource to the clinical team in disease management and other clinical areas. Minimum Requirements Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience that provides an equivalent background. Current valid active and unrestrictive RPh license required. May require response during non-standard hours. Preferred Skills, Capabilities And Experiences PharmD preferred. Experience with direct patient counseling or education preferred. Call Center Experience strongly preferred. Internet signal must reach your home through a cable wire or fiber optic cabling – wireless tower signal is not preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work We are creating a culture designed to advance our strategy and promote personal and professional growth for our associates. Our values and behaviors are the root of our culture and enable us to achieve strategy, power our business outcomes and drive shared success for consumers, associates, communities and business. Total Rewards We offer a range of market-competitive total rewards that include merit increases, paid holidays, paid time off, incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Hybrid Workforce Strategy Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, potentially several times per week. Specific requirements and expectations for onsite time will be discussed as part of the hiring process. COVID & Vaccination The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Equal Employment Opportunity Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, gender expression, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Seniority level: Entry level Employment type: Full-time Job function: Management Industries: Business Consulting and Services #J-18808-Ljbffr Elevance Health

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