Job Description

Why Nature's Care Company? NCC is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units Wana, Jetty, and Acreage realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through NCC, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market. Who youll work for Nature's Care Company (NCC) Our Culture: Here at Canopy USA, LLC,we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us! About the Role(Assistant Dispensary Manager): The Assistant Dispensary Manager is responsible for ensuring the efficient operation of the dispensary through effective partnership of the Dispensary Manager and appropriate delegation to the dispensary staff. The Assistant Dispensary Manager will possess outstanding customer service skills, a problem-solving attitude, attention to detail, strong interpersonal and communication skills. How youll make a difference(required duties and responsibilities): Responsible for managing efficient operations within a fast-paced environment through effective team scheduling, delegation, and coaching Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulationsResponsible for delegating tasks to Lead Dispensary Associates and Dispensary Associates to maintain a compliant, clean, efficient, and positive environmentProfessionally responds to all staff questions, concerns, or suggestionsPartners with Dispensary Manager &/or Human Resources as needed to resolve any conflict immediatelyCoordinates with the upper management to ensure accurate information is communicated to dispensary staffManage and implement training on POS systemProvides superior customer service for vendors, patient/customers, and caregivers, and ensures team provides exceptional service as well Responds to all patient/customer complaints, requests, concerns, suggestions professionallyMaintain inventory control system and perform routine counts of all cannabis and non- cannabis products in the facilityOversees orders and deliveries to ensure accurate order information and timeliness of deliveriesMaintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by CompanyProvide regular inventory, sales, and requested reports to the Management TeamAdditional duties as assigned by management

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